Servers and Bartenders

• Job Title: Server and Bartenders
• Department: Operations
• Reports To: General Manager, Assistant General Manager

Company Overview

4 Star Restaurant Group is a Chicago-based hospitality company operating neighborhood-focused, from-scratch restaurants, including The Smoke Daddy, The Perch, Remington’s, Crosby’s Kitchen, Ella Elli, Frasca, and Tuco & Blondie. Our restaurants are friendly gathering spots and staples of their communities. We are passionate about genuine hospitality, exceptional food, and creating outstanding experiences for every guest.

Position Summary

Servers are key members of our front-of-house team, responsible for delivering exceptional, guest-first service in a fast-paced, team-oriented environment. We’re looking for individuals with strong communication skills, a warm and professional demeanor, and a passion for hospitality. Whether you're working brunch at Frasca or dinner at Smoke Daddy, your goal is the same: make every guest feel welcome, cared for, and eager to return.

Responsibilities

• Live and promote 4 Star’s core values: Professionalism, Positive Attitude, Guest First, Quality/Excellence, Teamwork, and Integrity
• Greet every guest with genuine warmth and professionalism
• Take and enter food and beverage orders accurately and efficiently
• Deliver food and drinks promptly, ensuring accuracy and guest satisfaction
• Monitor tables and anticipate guest needs throughout their visit
• Maintain cleanliness and organization of work areas, side stations, and assigned sections
• Collaborate with teammates to create smooth and successful service
• Maintain full knowledge of the menu, including ingredients, modifications, and specials
• Handle guest concerns calmly and professionally, escalating issues as needed
• Present checks, process payments accurately, and thank guests upon departure
• Follow all food safety, alcohol service, and sanitation standards
• Attend team meetings and complete required trainings

Qualifications

• Minimum 2 years of serving experience in a fast-paced, high-volume restaurant setting preferred.

Excellent multitasking, communication, and hospitality skills

• Familiarity with POS systems (Toast preferred) and reservation platforms.
• BASSET and Food Handler certifications preferred (or willingness to obtain upon hire)
• Availability to work evenings, weekends, and holidays
• Team-first attitude, strong work ethic, and attention to detail

Physical Requirements

• Ability to stand and walk for extended periods
• Must be able to lift and carry trays or supplies up to 25 lbs
• Frequent bending, reaching, lifting, and repetitive motions
• Comfortable working in loud, busy environments, both indoors and outdoors
• Possible exposure to food allergens, including nuts, gluten, dairy, soy, and shellfish
• 4 Star Restaurant Group is an